Email : info@richstelsecret.com | Call/ WhatsApp 0555717308

About us

FREQUENTLY ASKED QUESTIONS

You got the questions? we have the answers.

1. General Hair Care & Maintenance:

* How often should I wash my hair? Wash hair every 1-3 weeks with or without a protective hair styles based on hair type and lifestyle.

* What’s the best way to wash my hair? use lukewarm water, apply shampoo to the scalp, massage gently, rinse thoroughly, condition mid-lengths to ends.

* How often should I Trim my hair? Trim every 3months if for maintaining a style, or based on hair growth and desired length trim to prevent split ends.

* What’s the best way to dry my hair? Use air dry or use heat protectant and low heat settings or tools.

* How can I protect my hair from heat damage? using a heat protectant spray, avoiding excessive heat

* How can I tell if I’m losing too much hair?
normal hair loss vs. excessive shedding, signs to look for

* What are the ingredients in the products? It’s contains natural ingredients such as Aloe Vera, moringa, hibiscus, chamomile, butterfly pea,Tea tree, peppermint oil , Almond oil , flaxseed fenugreek oil,pumpkin seeds,sesame oil , Baobab oil , black seed etc.

* The product suitable for my hair type? Yes for all Hair types oily, dry, curly, straight, color-treated relaxed , natural and locks.

* Can I use products with other hair treatments? Yes keratin treatments, perms, relaxers.
* What causes split ends, and how can I prevent them? It’s caused by heat damage, dryness, lack of moisture.

* What can I do about dandruff or a dry or itchy scalp? Use Anti-dandruff tea tree shampoo, scalp serums and moisturizing treatments.

* How can I hydrate my dry hair? You can hydrate your hair by using herbal infused hair mist, leave-in conditioners and sealing in moisture with oils and deep conditioning treatments on wash days.

* How can I make my hair grow faster? You can grow your hair faster by good dieting , scalp massage, hydration ,covering hair with silky bonnets to bed and low manipulation of hair.

* What can I do about frizzy hair? using smoothing products, avoiding heat styling and deep conditioning.

* ⁠How do I apply hair oils? Massage scalp for 5 mins before applying the oil and massage for 5 mins after applying it to help penetrate deep to the scalp for faster results.